FAQs

Frequently Asked Questions

📦 Shipping & Delivery
How much does shipping cost?

Shipping is completely FREE on all prepaid orders across India. The price you see is the price you pay.

How long will it take to get my order?

We dispatch orders within 24-48 hours. Depending on your location, you can expect delivery within 5 to 7 business days.

Where do you ship from?

We are a homegrown brand based in Ujjain, Madhya Pradesh, and we ship to all pin codes in India.

↺ Returns & Refunds
What is your return policy?

We offer a 7-Day Free Return Policy. If you don't love the fit, you can return eligible items within 7 days of delivery.

Which items can I return?

You can return bras and sleepwear. However, for hygiene reasons, panties and shapewear bottoms cannot be returned unless received damaged.

When will I get my refund?

Once we receive your returned package and inspect it, we will initiate a full refund. The amount will reflect in your account within 5-7 business days after approval.

👙 Sizing & Products
How do I know my correct size?

We design specifically for the Indian body type. Please refer to the size chart on each product page. If you are unsure, feel free to email us for personalized advice!

Do the products look exactly like the photos?

We make every effort to display colors accurately. However, slight variations may occur due to different mobile or computer screen settings.

🔒 Privacy & Packaging
Is the packaging discreet?

Yes! We understand privacy is important. All orders are shipped in opaque, plain packaging with no description of the contents on the outside.

How can I contact you?

You can reach us anytime at support@dentelleamour.in. We are here to help!